Web tools – Web Storm http://webstorm.ro/ Mon, 01 Nov 2021 00:27:18 +0000 en-US hourly 1 https://wordpress.org/?v=5.8 https://webstorm.ro/wp-content/uploads/2021/11/cropped-favicon-13-32x32.png Web tools – Web Storm http://webstorm.ro/ 32 32 Salesforce Field Service Adds Planning and Lightning Web Tools https://webstorm.ro/salesforce-field-service-adds-planning-and-lightning-web-tools/ https://webstorm.ro/salesforce-field-service-adds-planning-and-lightning-web-tools/#respond Thu, 28 Oct 2021 15:45:00 +0000 https://webstorm.ro/salesforce-field-service-adds-planning-and-lightning-web-tools/

Salesforce Field Service offers new features to help developers create consumer-style experiences, including self-service scheduling, digital signatures, and Lightning web components.

Self-service appointment wizard scheduling is now available, which allows customers of users to cancel appointments with a technician. Schedule changes are based on user-defined rules such as “cancellations allowed up to 24 hours before the scheduled visit”, which is essential for truck technicians, who often follow meticulously planned routes with specific parts and tools loaded for a particular workday.

Also available now in Salesforce Field Service – formerly Lightning Field Service – is Visual Remote Assistant Two-Way Video, which was born out of a partnership with TechSee, an AI computer vision company. This feature allows remote customer service agents or remote technicians to access video from a customer’s smartphone to diagnose and resolve issues – either an agent assisting the customer directly or an experienced technician remotely assisting a customer. colleague in the field.

These Salesforce Field Service features, along with previous features like tracking cards that show customers where the technician is on their way to their home or business facility, are the latest sign of a user-friendly contact center service convergence. and field service, which often have their own software and contract structure.

Two factors are driving this trend: Field service must catch up with the expectations set by customer-centric consumer companies, and Millennial decision-makers demand better field service and more control. about the experience, explained Brent Leary, founder of CRM Essentials. .

Salesforce Field Service enables two-way video between contact center agents or remote technicians and customer smartphones.

“The ability to deliver a truly exceptional customer experience, when they need it, is going to be a game changer in terms of who can do it best,” said Leary. “We all want as much control as possible over what we do and how we spend our time.”

Of course, such features require a lot of back-end support. One example, said Paul Whitelam, general manager of Field Service Management at Salesforce, is the appointment cancellation feature. To provide rescheduling availability, the platform needs to access a driver’s planned routes as more service tickets arrive. This data analysis should be displayed quickly in an application.

Remote support wave of future customer service

Many vendors have added or are in the process of adding remote video capabilities to their service platforms, said Predrag Jakovljevic, analyst at Technology Evaluation Centers. IFS and Zoho both offer this functionality in their customer service platforms.

Who will be the first to adopt these features? “Almost anyone who needs to troubleshoot complex assets,” said Jakovljevic, “and in situations where a remote expert can help you with instructions or even remotely mark parts for replacement and show you how do it using augmented reality. “

Another trend driving remote assistance features and better field service in general, Leary and Whitelam said, is the sustainability of remote work. Remote visual access makes the customer part of the service experience and can, in theory, reduce costly in-person visits by technicians on trucks.

Lightning Web Components Extend To On-Premises Service

Currently available as a pilot, Lightning Web Components for Field Service will allow field service teams to build workflows and features in web and mobile applications that Salesforce sales, marketing, and customer service teams can develop. These will make subscription services easier to build and allow integrators to build industry-specific applications that they can deliver to users.

They can also improve the employee experience, automating processes such as data entry that field service agents now perform manually.

“Our customers and system integrators can build these reusable applications very quickly using scalable components, designed to work on all browsers,” said Whitelam. “We provide the source code; we provide the documentation. Organizations can be up and running very quickly with these rich user interfaces. “

Salesforce also extended a long-standing agreement with e-signature provider DocuSign to manage the tracking, enforcement, and updating of key service contract terms across departments. This feature, which will automate many currently manual processes around service providers fulfilling their contractual obligations, will include AI components and will be added in 2022.

DocuSign’s partnership that adds these workflows to Salesforce Field Service is part of a larger agreement between the two companies. It includes planned features for setup-price-quote documentation, contract templates, and Slack-based collaboration agreements, among others.

Don Fluckinger covers enterprise content management, CRM, marketing automation, e-commerce, customer service, and enabling technologies for TechTarget.

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5 Useful Web Tools Every Student Should Use https://webstorm.ro/5-useful-web-tools-every-student-should-use/ https://webstorm.ro/5-useful-web-tools-every-student-should-use/#respond Wed, 20 Oct 2021 13:30:00 +0000 https://webstorm.ro/5-useful-web-tools-every-student-should-use/

If you are a student, there is no way you can get by with books on your own. In person or online, students always end up with many bookmarked websites. Browser apps are great because you can use them anywhere, anytime. After all, why stop at cloud storage for files when you can keep your tools online as well?

Here are the five browser-based resources that every student should bookmark.

1. Writing and writing: DraftIn

The documents menu in DraftIn

Most projects have an editorial component, so a good writing tool is essential. If you’re writing in a word processor, it’s easy to get distracted by the features and editing tools. For many students, writing is also stressful. A calm, streamlined writing space can also help.

For focused writing, save Draft as an online writing tool. Drafting helps you focus and let ideas flow. It does this by offering a minimalist view, with menus out of sight. But it still has all the features you need, including automatic backup.

Draft contains specialized writing methods for transcription and presentations. For transcription, you can even attach the video or audio resource. You can also compare old and new versions of a draft. It uses Hemingway Editor for spell checking, but it is off by default, so you can focus on writing.

For organization, you can put your projects in folders or keep them in a big list. When finished, export your document to PDF, Google Docs, or Word. You can also import an existing document.

Honorable mention: Write or die

Ideally, you will always have time to use the quiet Draft space. But last minute drafts get to everyone sooner or later. Avoid this situation as best you can. But if that happens, bookmark Write or Die.

Write or Die 2.0 is a motivational web tool that helps you finish a draft fast. Set a goal in terms of words and time, then choose your motivator. There are Awards to wait impatiently, Consequences if you stop typing for too long, or Stimulus to keep you focused.

Hemingway Editor new draft screen

It’s frustrating to get a bad grade because of little issues like spelling mistakes. Prevent this by running every project written through a good editing tool.

Our web editor of choice is Hemingway. Hemingway not only corrects your mistakes, he develops your skills as well. It highlights the parts of your draft that are difficult to read. This could be due to grammar issues or the fact that you didn’t use plain language. But it allows you to decide on your own how to resolve these issues.

Hemingway also points out misspellings, repetitions, adverbs, and passive voice. But the goal is to help you learn to write in a way that everyone can understand. This is a valuable communication skill that will come in handy in any discipline.

Honorable mention: LanguageTool

Hemingway’s emphasis on clarity and plain language is great, but grammar still matters. For best results, use Hemingway with a dedicated spell-checking extension like LanguageTool.

LanguageTool allows you to select your language, dialect, and specific spell checking needs. You can also add new words to your personal dictionary if needed. In addition, errors are color coded for faster recognition.

Better yet, when you left click on an error, it explains what is wrong, rather than just telling you what to do. It helps you develop your own proofreading skills. This functionality is crucial because the grammar is complex, full of exceptions. You cannot completely depend on spell-checking apps to create high-quality writing.

To download: Grammar and spell checker — LanguageTool for Google Chrome | Firefox (free)

Mandatory reading: Spreeder

Even though we don’t rely on books anymore, students still read a ton. It may seem like there is nothing else to do but sit back and burn hours reading. But there is a better way.

Speed ​​reading software can help you pick up the main ideas of a reading assignment. It’s like skimming, but even faster! You can’t use it for in-depth, thoughtful reading, but it’s great for review. You can also use it to preview a difficult book before reading it normally.

Spreeder is a speed reading app that takes advantage of your brain’s visual processing. We can process the images very quickly, but the sounds are slower. For example, the internal voice when you read. Spreeder cuts off that slow voice, showing one word at a time.

Just copy any selectable text and paste it into the free browser app. The result looks like a roller coaster. You can customize your reading speed, gradually increasing as you get used to it. You can also choose whether you want it to split long words into syllables.

A rehearsal trainer report in PowerPoint

Public speaking is the most common phobia in the world, even over fear of falling or spiders. Even confident and outgoing people often feel nervous when speaking in front of the class. Having good resources in your favorites can help you feel prepared.

To give a good presentation, you need to practice. Microsoft PowerPoint has a great practice tool in its Presentation Coach. Just select Rehearse with the coach of Here drop down and start the presentation. PowerPoint will listen to your microphone and give you live commentary as you go. It also provides a report of your overall presentation.

The report includes the things you do well, which is great! It helps you build your confidence and develop your skills while improving your weaknesses. Commentaries cover all audio parts of the presentation, from the rhythm to the choice of words. It also gives simple suggestions on how to improve your problem areas.

Best of all, PowerPoint is free to use online. Just sign in with your Microsoft account.

Honorable mention: Toastmasters International

For the visual aspects of your presentation, we recommend that you consult Toastmasters. Toastmasters are experts in public speaking education. They have helped thousands of people overcome their fear of public speaking. Check if your school has a Toastmasters Club that you can train with!

Toastmasters also offer many free tutorials and tips for presenting. Check out their Public Speaking Tips page. There you will find tips and examples of body language, posture, tone, movement, and more.

Research projects: Mendelay

A library containing academic journals and internet links in Mendelay

From short essays to master’s theses, research is an essential component of the school. Having a tool to organize, annotate and cite your sources is essential!

Your school may give you access to a premium tool, but we recommend Mendelay. It’s completely free, and since it’s unrelated to your school, you can retain access to your research after you graduate.

Mendelay supports all research material including PDFs, videos, and web pages. You can also import a downloaded file. Organize your search using tags, collections, subfolders, etc. With this tool, you never have to worry about forgetting where a quote came from or losing access to a document.

You can read, annotate, and take notes on research papers in Mendelay. It will also create the citation for your references or bibliography page.

Save time and effort with web resources

As a student, it’s important to focus on developing your skills, not just passing the tests. Switching between tools and working from scratch are both a waste of time. They eat up time that you might otherwise be using to consolidate your knowledge and develop your skills.

Instead, use a shortlist of reliable tools and work smarter, not harder. Not only does this make homework easier, but it can improve your school experience as a whole!

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The best free web tools https://webstorm.ro/the-best-free-web-tools/ https://webstorm.ro/the-best-free-web-tools/#respond Thu, 07 Oct 2021 04:00:57 +0000 https://webstorm.ro/the-best-free-web-tools/

Free is good, especially when it helps you be more productive at the same time. And while there is no shortage of free web apps, here are a few gems that can help you complete common tasks throughout your workday, all without installation and at no cost.

Scr.im: share your email address with humans only

Bots. They are everywhere. Constantly scraping public websites for email addresses. Quite!

A free service called Scr.im offers a unique approach to sharing your email address that makes it only accessible to humans. It’s a great way to put your address on your social profiles and other online presences without putting it completely in the open for bots to abuse.

On the main Scr.im page, you enter your email address and then choose a unique Scr.im URL, something like Scr.im/Doug if available. Then when and where you want to share your email address, delete your Scr.im URL instead.

When real humans click on the URL, they are faced with a quick CAPTCHA-style check which involves correctly identifying a distorted five-character image that cannot be read by bots.

If the match is correct, your email address is revealed. It’s a delicate but thoughtful balance between fighting spam and building the brand.

Photopea: a photo editor to rule them all

Need to edit an Adobe Illustrator file once a year? Maybe update a PDF file quarterly? Or just a very sporadic image enhancement?

Check out Photopea, a free web editor that can handle just about any format you throw at it.

The tasks you take on can be as simple as resizing and cropping, or as complicated as an advanced Photoshop session. You’ll want to invest a little time in learning how to use it, but if you’ve used image editing tools with any skill before, you’ll feel right at home here.

Loading a file into the editor is a simple drag-and-drop operation and there are a ton of built-in filters you can use to spruce up your images a bit.

Photopea is free and comprehensive, but supported by discreet advertisements. Or you can pay for a premium account to remove ads, which starts at $ 9 per month for a single user and goes down from there with multi-month and multi-user discounts.

Web2PDFConvert: Easily view websites

If you do a lot of web work and want to show off your designs before they’re fully baked, try Web2PDFConvert.

Drop a web url into the bar, click the big blue button, and watch the website you dropped there formatting as an easily shareable PDF file.

This works pretty well right off the bat, but you can also fine-tune the settings a bit to wait a certain number of seconds before converting (in case the site takes a little while to fully load), turn off consent messages to cookies, adjust margins and window size, and make a handful of other settings.

You can also click the small carat drop-down menu next to the “Convert Web to PDF” heading to convert a web page to an image, convert HTML code to PDF file, or convert HTML code to image.

It’s simple, fast and free for up to five conversions per day. You can get unlimited conversions for $ 6 per month or $ 60 per year.

Privnote: share sensitive information on the fly

Tell me if this sounds familiar, “Could you email me the password for this service where we store all these important, sensitive, and devastating files?” “

Uh, no you definitely should not do this. You can, however, use Privnote.

The free service provides an easy way to create and share notes fast and easy with anyone with an email address.

Your recipient will receive a link to read your encrypted message, which you can password protect, set to disappear after a certain time, or self-destruct immediately after reading it.

When a message expires or self-destructs, it is completely deleted from Privnote’s servers: “there is absolutely no way to get it back,” according to the site’s privacy page. And if a self-destruct note is never read (and therefore cannot self-destruct), it will be automatically deleted after 30 days.

Check out the FAQ here and the blog here to learn more about how the system works.

OpenClipArt: Gussy up presentations and websites

Finding decent footage can be a chore, and often times it’s not cheap either. The venerable OpenClipArt.org website has an ever-growing collection of free, searchable clipart that can be used freely by anyone for any project, including commercial use without attribution.

As of this writing, there are just under 170,000 images to choose from with new ones being added all the time. The artists release all rights to the images they share with the site, and a team of volunteer “librarians” help ensure their quality.

The images are downloadable as web-friendly SVG files, but can also be downloaded as small, medium, or large PNG files, which are ideal for presentations.

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How Cosmetics Retailers Drive Online Sales Using Web Tools https://webstorm.ro/how-cosmetics-retailers-drive-online-sales-using-web-tools/ https://webstorm.ro/how-cosmetics-retailers-drive-online-sales-using-web-tools/#respond Tue, 14 Sep 2021 07:00:00 +0000 https://webstorm.ro/how-cosmetics-retailers-drive-online-sales-using-web-tools/

Historically, cosmetic retail sales have largely come from brick-and-mortar stores, with a relatively small share of dollars passing through the web.

In the midst of the pandemic, however, the 53 online merchants tracked by Digital Commerce 360 ​​in the health / beauty category collectively increased their online sales by 37.4% in 2020 year over year. Although this is an increase from the 30.5% year-over-year growth in 2019, it is still lower than the collective sales growth of the Top 1000 at 44.5% d ‘year-over-year growth for 2020.

Still, e-commerce penetration for the category increased year-over-year in 2020 to 4.7% from 3.5% e-commerce penetration in 2019. Additionally, the median merchant conversion rate health / beauty in 2020 was 4.3%, with a median average ticket of $ 88.

However, the biggest problem facing online cosmetics retailers is that consumers still prefer to test cosmetics in person and are more reluctant to engage on the web. In fact, 46% of consumers say they want to see beauty products in person and 18% seek expert advice in-store, according to a Digital Commerce 360 ​​and Bizrate Insights survey of 1,000 consumers in August 2020.

“While COVID-19 has driven most online shopping, it hasn’t changed the fact that shoppers seek advice and recommendations, especially when making a personal beauty purchase,” said Thomas Cottereau. , CEO of AI and AR platform provider SightCall.

In direct response to this, more and more cosmetic retailers have added web functionality to recreate the in-store experience and make shoppers feel more comfortable buying products online, especially since ‘they were forced to close their stores earlier this year due to the coronavirus pandemic. . Some of these features include interactive product matching tools, online quizzes, virtual consultations, and augmented reality.

Buyers are starting to take advantage of these tools and customer service capabilities to help them with their beauty product selection process. According to the August survey, 22% say they use color matching tools, 15% use virtual try-on tools and 6% use augmented / virtual reality tools.

Luckily for makeup retailer Benefit Cosmetics, it upgraded its AR-powered eyebrow test tool in September 2019, ahead of the pandemic. The tool allows a client to see what the shape, width and color of the eyebrows will look like by allowing her to overlay the eyebrows live on her face via augmented reality on the Benefit mobile app and on BenefitCosmetics.com. And buyers stranded at home began to use the tool more once the pandemic struck. In fact, Benefit’s Brow Try-On tool saw a 43% increase in its daily use from April to the end of July compared to the same period a year earlier.

Benefit also married at the end of March 2020 its virtual consultations with its Brow Try-On tool, allowing a Benefit employee to virtually tip while the consumer has the augmented reality function on his screen. Benefit launched this feature because it discovered that buyers wanted both expert help and the ability to virtually sample products suggested by those experts.

“With consumers unable to try the products in store and with a lot of extra time left, this AR experience has been a great way for them to perfect their eyebrows both virtually and in real life with their online eyebrow shopping. Said Cindy Shen, vice president of e-commerce and customer relationship management at Benefit.

Benefit is not alone in adopting and upgrading these features. Of the 55 cosmetics distribution sites analyzed by Digital Commerce 360, 14.5% offer a virtual fitting tool. Some of these cosmetic retailers include The Estee Lauder Cos. Inc. (n ° 60 in the 2021 Digital Commerce 360 ​​Top 1000), Ulta Beauty (# 45), Urban Decay and MAC Cosmetics.

The Online Cosmetics Report 2020 includes an in-depth analysis of the leading retailers selling beauty, skin care and hair products online. The report also includes key trends cosmetic retailers are following, consumer insights, and much more.

The Digital Commerce 360 ​​Online Cosmetics Report 2020 features:

  • An overview of the online cosmetics market including total sales and growth
  • Detailed Analysis of Major Online Cosmetics Retailers Including Market Share
  • Discussion sections on DNVB and the influence of social media
  • In-depth analysis of Amazon’s cosmetics market share
  • A look at the impact of COVID-19 on cosmetic retailers so far and how consumers are changing a traditional in-store experience for online shopping
  • Complete ranking of the main online cosmetics retailers
  • More than 40 tables and graphs
  • Exclusive interviews with cosmetic brands such as Il Makiage, Benefit and elf Cosmetics.

The Online Cosmetics Report 2020 can be downloaded now as a PDF for $ 399. Digital Commerce 360 ​​Gold and Platinum members receive a free copy of this report as part of their membership.

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Use these simple web tools to erase all your old tweets https://webstorm.ro/use-these-simple-web-tools-to-erase-all-your-old-tweets/ https://webstorm.ro/use-these-simple-web-tools-to-erase-all-your-old-tweets/#respond Tue, 17 Aug 2021 07:00:00 +0000 https://webstorm.ro/use-these-simple-web-tools-to-erase-all-your-old-tweets/

Unless you’re a literal saint, we all have skeletons in our closets on social media. Maybe it’s a joke or something you accidentally retweeted on Twitter and didn’t bother going to correct it.

Either way, these aren’t the kind of things you want to hang around, easily visible to new employers, existing employers, or potential life companions. It’s debatable whether they deserve to lose if the breach happened five days ago, but either way, there are a few easy-to-use services that can wipe those stupid old-fashioned tweets from your timeline.

A condition before proceeding, none of these services can remove them from anywhere that has archived your tweets, but not having them easily searchable from your Twitter profile is great. and can improve your Twitter analytics report template.

Here’s how to use deleting your Twitter history

Okay, so the first thing to do is choose a service to erase these tweets from existence. TweetDelete and TwitWipe both have free options so you can clear your timeline without changing hands. TweetDelete also offers a one-time payment of $ 9.99 to give you a bunch of premium options, should you ever need them.

There are also a few monthly paid services like TweetDeleter or TweetEraser. TweetDeleter lets you destroy 3,000 tweets per day, while setting automatic deletion of tweets beyond a certain age, all for $ 5.99 per month. You can also pay $ 7.50 per month to be able to erase all of your history at once, and that also lets you download your archives.

TweetEraser costs $ 6.99 for 30 days of access and allows you to import your archives, erase tweets from multiple accounts and, most importantly, ad-free. It also doesn’t charge on a recurring subscription, as the developers know most people only pay for a month and then drop the service.

Backup, backup, backup

First, retrieve the archive of your Tweets from Twitter by following the steps below:

  1. Click on Following on the Twitter desktop site
  2. Head toward Settings and privacy
  3. Under Account, to look for My Twitter data
  4. From there, click Download your Twitter data and re-enter your password to confirm

Since none of the services archive anything and all deletions are permanent, this is the only way to be sure that you are not deleting some gems of content.

Then it’s off to the service. We have been using TwitWipe here since we have used it in the past and it has worked great

Note: TwitWipe will not remove subscribers or those you follow, so this is a great way to sanitize your feed in the future.

Once your Twitter archive has downloaded, follow the steps below:

  • Head to Twipe
  • Log in with the Twitter account that you want to rub
  • Tap the orange TwitWipe! and leave the tab open while it deletes your tweets
Screenshot: KnowTechie

Note that it will take some time to clean up your timeline, but when done, the tweets, retweets, and favorites will all be gone, leaving you with an out-of-the-box Twitter experience again. Apparently, it starts with your latest tweets first, then just realize that all of your content will be nuked. If you only want to get rid of old tweets, check out TweetDelete instead.

Other options

If you want a little more control over the tweets you delete, TweetEraser may be worth it. You can delete up to 3,200 tweets at a time (the free tier limit, you can import more at a time if you pay for a subscription). This service allows you to know the number of retweets and likes that you have gained on the tweets, so as not to delete any banger.

TweetDeleter is also worth a look, but you’ll have to pay to actually delete your tweet history. However, the service allows you to dislike tweets, so it’s an additional feature that other services don’t provide. That’s because the free version only lets you delete a maximum of five tweets per month, use five keyword searches per month, or filter out profanity.

Subscriptions are pretty cheap though, with $ 4 per month letting you delete up to 500 tweets per month, as well as unlocking all search filters and keyword searches. $ 5 per month allows you to remove 3,200 per month and 1,000 likes per month. The unlimited level unlocks everything, and it’s an extra $ 5 per month to save deleted tweets in the app before it removes them from your timeline.

Is this something you plan to use? Have you ever used it? Let us know below in the comments or refer the discussion to our Twitter or Facebook.

Editor’s recommendations:

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5 web tools you may not know (but definitely should) https://webstorm.ro/5-web-tools-you-may-not-know-but-definitely-should/ https://webstorm.ro/5-web-tools-you-may-not-know-but-definitely-should/#respond Tue, 29 Sep 2020 07:00:00 +0000 https://webstorm.ro/5-web-tools-you-may-not-know-but-definitely-should/

It’s easy to get stuck in a rut with web tools, just using the same old ones over and over again. But now is a good time to mix things up. We asked five industry professionals what tools they were using lately. Could any of them be helpful for you and your team?

For more useful tools, check out our web design tools and web builder roundups, both of which have plenty of options. And if you’re looking for some hands-on help, check out our list of the best online coding courses. Need to store your assets? You will need reliable cloud storage.

01. Watch